Tuesday, July 12, 2011

Sprint text messaging down, subscribers' thumbs left feeling unfulfilled (updated: back up)

Sprint text messaging down, subscribers' thumbs left feeling unfulfilled

Having issues sending text messages today from your Sprint-enabled device? You're most certainly not alone. We've received a number of complaints from users indicating they can't TXT, while the company's own @sprintcare Twitter account is firing on all cylinders, tossing out replies like "our network team is aware and are working to get txts back up and running as fast as we can." Until that comes to pass you're stuck in a dark, painful world bereft of any and all means of external communication -- other than calls, emails, letters, smoke signals...

Update: Looks like we're good to go again, folks. Get your SMS on.

Update 2: Sprint sent us an official statement on the matter, which we've included after the break.

[Thanks to everyone who sent this in]

Sprint has worked aggressively to resolve this issue and as of 4:15pm ET, SMS for our wireless customers has been restored. Sprint customers should be able to send and receive text messages normally at this time. Providing seamless and reliable service is a top priority. We apologize for any inconvenience this may have caused.